Padlocks Online – Terms of Trade

Our aim is to supply you with products as per advertised that meet your needs at competitive prices.

  1. PURCHASING ONLINE:  The products can be purchased in $NZ using a secured payment gateway transaction facility online using Visa or Mastercard. We do not store any credit card details. The purchaser must be 18 years or older. You are responsible for your own network and connection charges.
  2. PRIVACY: Your account details can be edited on our website and will not be divulged to others. However we expect you to keep your password to yourself in order to prevent unauthorised access to your account.
  3. PRICES: Prices on our website are in New Zealand dollars and are inclusive of GST and freight to the North or South Island.MONEY BACK
  4. MONEY BACK GUARANTEE: Our aim is to supply you with products as per advertised that meet your needs. Please contact us within 7 days of receipt of goods if for any reason you are not satisfied with any of the products we supplied to you Refunds will not be paid until 20 working days after receipt of monies and return of goods in sale-able condition.  Please note we will not be responsible for return delivery costs (unless agreed to prior to dispatch from you) and we will not be responsible for shipments that fail to reach us.
    Products sold by us may be covered by the Consumer Guarantees Act 1993 (New Zealand) and any disputes must be conducted under New Zealand Law.
  5. DELIVERY: While we will make every effort to fill orders promptly we reserve the right to decline orders without disclosing the reason for doing so. We will not be liable for failure to deliver by an expected time whether the delay has been due to causes beyond our control or otherwise.
  6. COPYRIGHT: All content on our site including text, images etc are the property of All Star Locksmiths Ltd and are protected by copyright law. No part of the site may be copied, sold or used in any manner without our prior written consent.
  7. DISCLAIMER: We endeavour to display only goods that are currently available on our website but will not be held liable if the product cannot be supplied. Whilst we endeavour to display the correct information on each of our products we cannot be held accountable for any variation or inconsistencies in the information we supply and the products you receive.
  8. CONTACTING US: If you have any queries regarding online shopping with us please contact us via details on our website.